Product Returns
- Returns can only be processed by the store where they were purchased from.
- Customers should complete the below form when an item was purchased from meir.com.au and is being returned due to change of mind for a refund, exchange or store credit.
- Read the important notes below.
- Return the item(s) to the warehouse address below, or your place of purchase and include a print-out of your order summary or tax invoice.
Return address:
Meir Australia Pty Ltd
Att: Returns department
584 Ballarat Road,
Albion, Victoria 3020
IMPORTANT NOTE:
Item(s) being returned for credit or refund must be received by our warehouse in brand new, unused condition and in original packaging with all parts and pieces. The item(s) must also be protected with sufficient packing materials to avoid transit damage. Returned items showing signs of damage or wear and tear will not be eligible for a credit or refund.
If you have purchased through one of our resellers, Please DO NOT fill this form out.
Please contact the reseller you purchased from.
Contact our customer service team at sales@meir.com.au if you require assistance.
Our FAQ page also has some helpful information HERE